By creating an account on Pak77 or continuing to use pak77.ws, you confirm that you have read and understood this Privacy Policy. If you have questions about any section, our support team is available 24/7 via live chat on pak77.ws.
Our Privacy Commitments to Pakistani Players
Pak77 is built on trust. These are the principles that guide every data decision we make.
Your Data, Protected
All data transmitted to and from pak77.ws is encrypted using 256-bit SSL. Account credentials, payment details, and personal information are stored in encrypted form and are never sent or stored in plain text.
We Never Sell Your Data
Pak77 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used to operate and improve the Pak77 platform — nothing else.
You Are in Control
You can request a copy of all data Pak77 holds about you, ask us to correct inaccuracies, or request deletion of your account data — all through a straightforward process described in Section 9 of this policy.
Minimal Data Collection
Pak77 collects only the data that is genuinely needed to operate the platform, process payments, comply with legal requirements, and prevent fraud. We do not collect data speculatively or for purposes beyond those listed in this policy.
Clear Retention Limits
Data is not kept indefinitely. Pak77 has defined retention periods for each category of personal data, and data is deleted or anonymised when those periods expire. Full details are in Section 6.
Transparent Communication
If anything about Pak77's data practices changes in a material way, you will be notified directly. This policy is always current at pak77.ws/privacy-policy and displays its last-updated date prominently at the top.
Overview — Who We Are and Why This Policy Exists
Pak77 operates the online gaming and sports betting platform accessible at pak77.ws. We provide services including sports betting on cricket, football, and esports; live casino games; online slots; poker; and crash games — all denominated in Pakistani Rupees (PKR) and designed specifically for players in Pakistan.
To deliver those services, Pak77 needs to collect and process certain personal data. This Privacy Policy is Pak77's formal commitment about how that data is handled. It covers every piece of information you provide when you register, deposit, play, or contact us — and also the data we collect automatically when you browse pak77.ws.
Pak77 acts as the data controller for all personal data processed through pak77.ws. This means we are responsible for deciding how and why your data is processed, and we are accountable for ensuring that processing is done lawfully and transparently.
This policy applies to all Pak77 users, whether you are a registered player, a visitor browsing pak77.ws without an account, or someone who has contacted Pak77 support. It does not apply to third-party websites linked from Pak77 — those sites have their own privacy policies that you should review independently.
What Personal Data Pak77 Collects
The data Pak77 collects falls into three broad categories: information you provide directly, information generated by your activity on the platform, and information collected automatically by our systems.
2.1 Data You Provide Directly
- Registration data: Your name, date of birth, phone number, and account password when you create a Pak77 account.
- Verification documents: A copy of your CNIC (Computerised National Identity Card) and/or proof of payment method if KYC verification is requested.
- Payment information: Your Easypaisa or JazzCash wallet number, NayaPay or SadaPay account details, bank account details for IBFT, or masked card details for Visa/Mastercard transactions. Pak77 does not store full card numbers — these are processed by our payment providers.
- Communications: Any messages you send to Pak77 support via live chat or email, including their content and timestamps.
- Responsible gaming preferences: Deposit limits, session limits, self-exclusion settings, and any declarations made in connection with responsible gaming tools.
2.2 Data Generated by Your Activity
- Transaction history: All deposits, withdrawals, and bonus transactions associated with your Pak77 account, including amounts, timestamps, and payment methods used.
- Gaming activity: Records of bets placed, games played, wager amounts, outcomes, session durations, and in-play betting patterns.
- Account activity logs: Login timestamps, password change events, security notifications, and support interactions.
2.3 Data Collected Automatically
- Device and connection data: IP address, device type, browser version, operating system, and mobile network information.
- Usage data: Pages visited on pak77.ws, time spent on each page, clicks, navigation paths, and feature usage patterns.
- Cookie data: Information stored in cookies and similar technologies as described in Section 8 of this policy.
Data We Collect at a Glance
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, CNIC, date of birth | Yes (KYC) |
| Contact | Phone number | Yes |
| Payment | Wallet number, masked card | Yes |
| Gaming activity | Bets, game history, sessions | Auto |
| Transactions | Deposits, withdrawals | Auto |
| Device / IP | IP address, browser, OS | Auto |
| Cookies | Session tokens, analytics | Auto / Optional |
| Support comms | Chat logs, emails | When contacted |
How Pak77 Uses Your Personal Data
Pak77 uses your data only for the purposes listed below. We do not use your personal information for unrelated purposes, and we do not make automated decisions about you that have a significant legal or financial impact without human review.
- Account creation and management: To register your Pak77 account, verify your identity, maintain your balance, and manage your preferences and settings.
- Processing transactions: To facilitate deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments, and to maintain accurate transaction records.
- Delivering gaming services: To provide access to the full Pak77 product offering — sports betting, live casino, slots, poker, crash games, and esports — and to record game outcomes and settle bets correctly.
- Customer support: To respond to your questions and resolve any account issues through live chat or email.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and any other prohibited conduct listed in Pak77's Terms and Conditions.
- Legal compliance: To meet obligations under applicable laws, respond to regulatory requests, and maintain records required by law.
- Responsible gaming: To monitor for patterns associated with problem gambling and to operate the responsible gaming tools available on the platform.
- Platform improvement: To analyse usage patterns in aggregate (not at individual level) to identify areas where Pak77 can improve performance, usability, and game selection.
- Communications: To send you transactional messages (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about relevant Pak77 offers.
Promotional Messages: Pak77 will only send you promotional communications if you have opted in to receive them. You can opt out at any time by updating your notification preferences in your account settings or by contacting support.
Legal Basis for Processing Your Data
Every use of your personal data by Pak77 rests on one of the following legal bases:
- Contract performance: Processing that is necessary to deliver the services you signed up for — running your account, processing your bets, paying your winnings.
- Legal obligation: Processing required to comply with anti-money-laundering rules, identity verification requirements, and record-keeping obligations imposed by applicable law.
- Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics — where Pak77's interests in protecting the platform and its users are not overridden by your privacy interests.
- Consent: Processing for optional purposes such as promotional communications and non-essential cookies, where you have given clear, informed consent and retain the right to withdraw it at any time.
Who Pak77 Shares Your Data With
Pak77 does not sell your personal data. We share data only in the circumstances described below, and only to the extent necessary for the stated purpose.
5.1 Payment Processors
To process your deposits and withdrawals, Pak77 shares necessary payment details with your chosen payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, bank for IBFT, or card processor for Visa/Mastercard). Each provider handles this data under their own privacy policy and security standards. Pak77 does not store full card numbers.
5.2 Game Providers
Games on Pak77 are delivered by third-party studios including Pragmatic Play, NetEnt, Play'n GO, Microgaming, and others. These providers may receive session tokens and game-play data necessary to operate their games within the Pak77 environment. They are contractually required to protect this data and are prohibited from using it for any purpose other than delivering the game.
5.3 Fraud Prevention & Security
Pak77 may share limited account and transaction data with fraud detection services and identity verification providers to detect and prevent prohibited activity. These services act under strict data processing agreements and are not permitted to use the data for any other purpose.
5.4 Legal Authorities
Pak77 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or a court order. Where legally permitted, Pak77 will notify the relevant account holder before disclosing their data.
5.5 Business Transfers
In the event that Pak77 undergoes a merger, acquisition, or sale of all or part of its business, personal data may be transferred to the successor entity as part of that transaction. Affected users will be notified before their data is transferred and before it becomes subject to a different privacy policy.
How Long Pak77 Keeps Your Data
Pak77 retains personal data for as long as is necessary for the purpose for which it was collected, or for as long as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal / AML compliance |
| KYC / identity documents | Duration of account + 5 years | Legal / regulatory obligation |
| Transaction records | Duration of account + 7 years | Financial record-keeping |
| Gaming activity logs | 3 years from last activity | Dispute resolution / fraud |
| Support communications | 3 years from last interaction | Service quality / disputes |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Device / IP logs | 12 months | Security monitoring |
| Analytics data (anonymised) | Indefinitely (no personal link) | Platform improvement |
After a retention period expires, data is either securely deleted or permanently anonymised so that it can no longer be linked to any individual. You may request early deletion of your data as described in Section 9, subject to any legal obligations that require Pak77 to retain it.
How Pak77 Protects Your Data
Pak77 takes data security seriously and has implemented multiple layers of protection across the platform:
256-bit SSL Encryption
All data transmitted between your device and pak77.ws is encrypted using industry-standard TLS/SSL protocols. The padlock in your browser confirms this is active at all times.
Encrypted Data Storage
Personal data and payment information stored in Pak77's databases is encrypted at rest. Passwords are hashed using industry-standard algorithms and cannot be read by Pak77 staff.
Two-Factor Authentication
Pak77 offers 2FA for all accounts. We strongly recommend enabling it to add a second layer of protection against unauthorised login attempts.
Continuous Fraud Monitoring
Automated systems monitor all accounts and transactions in real time for signs of fraud, suspicious login patterns, and unauthorised access attempts.
Strict Staff Access Controls
Access to personal data is restricted to Pak77 staff who need it to perform their role. Access is logged, reviewed, and revoked when no longer required.
Regular Security Reviews
Pak77's security infrastructure and data handling processes are reviewed regularly. Vulnerabilities identified during reviews are prioritised and remediated promptly.
Despite these measures, no online platform can guarantee absolute security. If you believe your Pak77 account has been compromised, contact support immediately via live chat on pak77.ws so we can investigate and secure your account without delay.
Cookies and Similar Technologies
Pak77 uses cookies and similar technologies (local storage, session tokens) to make the platform work correctly, to understand how players use the site, and to remember your preferences between visits. Here is a clear breakdown of every type of cookie pak77.ws uses:
| Cookie Type | Purpose | Status |
|---|---|---|
| Maintain your logged-in session, remember your language preference, process bet slips, and secure form submissions. The platform cannot function without these. | Always active | |
| Anonymised data on which pages are visited, how long players stay, and where they navigate — used to identify and fix usability issues and improve the platform. No personally identifiable information is included. | Active by default | |
| Remember your display preferences, last game played, and other optional personalisation settings so you don't have to reset them each visit. | Active by default | |
| Track whether promotional links delivered you to Pak77 (for affiliate attribution). Pak77 does not use cookies to serve behavioural advertising. | Consent-based |
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent the Pak77 platform from working correctly. Disabling analytics and preference cookies will not affect your ability to play but may result in a slightly less personalised experience. To opt out of marketing cookies, update your preferences in your Pak77 account settings or contact support.
Your Data Rights
Pak77 respects your rights over your personal data. You can exercise any of the following rights at any time by contacting Pak77 support via live chat on pak77.ws or by emailing support@pak77.ws. Pak77 will respond within 30 days of receiving a valid request.
Right of Access
Request a copy of all personal data Pak77 holds about you, including what it is, where it came from, and how it is used. Provided free of charge in a readable format.
Right to Rectification
Ask Pak77 to correct any inaccurate or incomplete personal data held about you. Corrections take effect promptly and we will confirm when they have been made.
Right to Erasure
Request deletion of your personal data where it is no longer needed for the purpose it was collected. This right is subject to legal retention obligations — data required by law cannot be deleted early.
Right to Restrict Processing
Ask Pak77 to pause processing of your data while you contest its accuracy or while a deletion request is under review, without requiring full deletion at that point.
Right to Data Portability
Request your personal data in a structured, machine-readable format (such as CSV or JSON) so you can transfer it to another service provider if you choose.
Right to Object
Object to Pak77 processing your data for direct marketing or for purposes based on legitimate interests. Your objection will be reviewed promptly and processing halted where the objection is valid.
To exercise any of these rights, contact Pak77 support and include your registered phone number for account verification. We will never charge a fee for data rights requests and aim to respond within 14 days, always within 30 days at the latest.
Minors and Under-18s
Pak77 does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults only. Age verification is carried out as part of the KYC process, and Pak77 reserves the right to request proof of age from any account holder at any time.
If Pak77 identifies or is informed that a registered account belongs to a person under 18, that account will be immediately suspended. Any deposits made will be returned to the original payment source after deducting any winnings, and all personal data associated with the account will be deleted promptly.
If you believe a minor may have registered on Pak77 using falsified information, please contact support immediately at support@pak77.ws.
International Data Transfers
Some of Pak77's service providers — including game developers, analytics tools, and fraud detection services — may process data in countries outside Pakistan. Where this occurs, Pak77 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this policy.
These safeguards include contractual clauses in our agreements with those service providers that require them to process your data only for permitted purposes, to maintain appropriate security standards, and to handle your data rights requests as required. Pak77 does not transfer personal data to any country or organisation that cannot provide adequate data protection guarantees.
Third-Party Services and Links
Pak77's platform is integrated with third-party services including game providers, payment processors, and analytics tools. These services operate under their own privacy policies, which Pak77 does not control. We recommend reviewing the privacy policies of any third-party services you interact with through the Pak77 platform.
Pak77 does not link to external websites in the course of normal platform use. If any links to third-party sites appear on pak77.ws, Pak77 is not responsible for the privacy practices or content of those sites. Clicking such a link means you leave the Pak77 environment and that the Pak77 Privacy Policy no longer applies.
Changes to This Privacy Policy
Pak77 reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, Pak77 will notify registered players via their registered phone number or account notification at least 14 days before the changes take effect.
The current version of this policy is always available at pak77.ws/privacy-policy. The date at the top of the page reflects the most recent update. If you continue to use Pak77 after a policy update takes effect, you confirm your acceptance of the updated policy. If you do not agree with a material change, you have the right to close your account before the effective date.
Contact Pak77 About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Pak77 handles your personal data, please reach out through any of the following channels. All privacy-related enquiries are handled by Pak77's dedicated data team.
When contacting Pak77 about a data rights request, please include your registered phone number so we can verify your identity. We will never ask for your password. For sensitive requests such as data erasure or account closure, in-person identity confirmation via CNIC copy may be required.